At Shopofur, customer satisfaction is important to us. However, due to the nature of our business model (drop shipping), our refund policy is limited. Please read the following terms carefully before making a purchase.

1. Order Cancellations

Orders can only be canceled within 12 hours of purchase. Once an order is processed or shipped, it cannot be canceled.

2. Refunds (If Applicable)

We only offer refunds under the following circumstances:

• The item never arrived (based on tracking confirmation).

• The item arrived damaged or defective.

• You received the wrong item.

To request a refund, please contact us at [refund@shopofur.shop] within 7 days of delivery. Kindly include:

• Order number

• Clear photos of the item

• A brief explanation of the issue

If approved, your refund will be processed to your original payment method within 15-60 business days.

3. No Refunds for Buyer’s Remorse

We do not offer refunds for:

• Change of mind

• Incorrect size or color choice by the customer

• Delays in shipping due to customs, holidays, or external logistics issues

We encourage you to read product descriptions carefully, check sizing charts and compare the product features properly before placing an order.

4. Returns

As we work with multiple third-party suppliers worldwide, we do not accept physical returns. In most cases, we resolve issues with replacements or partial refunds (if applicable) instead.

5. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again

• Contact your credit card company

• It may take some time before your refund is officially posted

If you’ve done all of this and still haven’t received your refund, please contact us at info@shopofur.shop.

Note: By placing an order, you agree to our refund policy.